How To Improve The Customer Conversion Rate Of Your Website
Tuesday, July 7th, 2009
Getting listed on the first page of Google is great providing your website is designed to convert customers. It is a pointless exercise if you receive tons of visitors as a result of your high search engine results, but only a few people buy your product.
Investing time, effort and money in Web Page Optimisation will not be cost effective if your website is not able to convert your visitors into customers. You must also review your website, to make sure you have done everything possible, to encourage your visitors to buy your product.
Optimising the conversion rate of your website is extremely important
Imagine that you sell a product for £50. If the average conversion rate of your website is 1% then 1 out of 100 website visitors will buy your product. Therefore you will sell 2 units if 200 people visit your website and so on.
If you wish to double your sales, you will need to double the number of visitors to your website. That is usually quite a difficult task to achieve.
If you can optimise your web pages and double your cutomer conversion rate to 2% then you will have doubled your sales without the need to secure more visitors. Increasing the conversion rate of a website is usually an easier option than getting more customers.
What can you do to improve the conversion rate of your website?
There are several things that can be done to improve the conversion rate of your website.
Drive traffic to the most relevant pages on your site
Your visitors should enter your website at the most appropriate page relevant to their keyword search term. For example, if you advertise on Google AdWords for the search term “buy tennis shoes” then your landing page should be a page about “tennis shoes” and it should be possible to buy these shoes right on the page. The same applies for visitors that you receive via your regular search engine rankings.
Check your website statistics for your pages with a high bounce rate
Analyse your website statistics to find pages on your site that have a high bounce rate. If too many people leave your website too quickly,then you must improve your web pages and make them more relevant to what your potential customers are looking for.
Adding a “call to action” on all of your landing pages will help to improve customer conversion rates
Every landing page should contain a call to action. It is likely that a website visitor will only visit a single page of your website. That is why all pages should contain a call to action so that your website visitors know what to do.
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